Terms and Conditions

    This website is operated by Menos US Inc. This website is hosted on Shopify Inc Shopify Inc provides Menos US Inc. with the online e-commerce platform that allows Menos US Inc. to make commercially available for you all the services and products on this website. All services and products on this website are offered subject to all the following terms and conditions (collectively, “Terms of Service”). To ensure clarity, the Terms of Service include the terms and conditions in all other documents, pages and external information that are referenced in or hyperlinked to in the Terms of Service.

    1. General Conditions

    By using this website, you accept to be bound the Terms of Service. All services and products offered by Menos US Inc. on, through or in relation to this website are provided conditional upon your acceptance of the Terms of Service.

    Menos US Inc. retains the right to change the Terms of Service without notice. Any change to the Terms of Service will have immediate effect.

    2. Products and Services

    Menos US Inc. does not guarantee, represent or warrant that your use of this website will be uninterrupted, timely, secure or error-free.

    Menos US Inc. does not guarantee or warrant that the quality of any products, services, information or other material used, purchased or obtained by you on or through this website will meet your expectations. Menos US Inc. shall not be held liable for any perceived or actual deficiency in the quality of the products or services offered on this website or for any harm, injury or damages incurred as a result of using or consuming products purchased on this website.

    Menos US Inc. reserves the right to refuse service to anyone for any reason at any time. Menos US Inc. may, in its sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing or shipping address. In the event that Menos US Inc. makes a change to or cancel an order, Menos US Inc. may attempt to notify you by contacting the e-mail or billing address/phone number provided at the time the order was made. Menos US Inc. reserves the right to limit or prohibit orders that, in its sole judgment, appear to be placed by dealers, resellers or distributors.

    Menos US Inc. reserves the right to discontinue or modify any service provided through this website and to change the price of any product on this website without notice, and Menos US Inc. shall not be held liable for any said discontinuance or modification of service or change in price.

    Menos US Inc. undertakes no obligation to update, amend or clarify information on this website.

    All purchases or commercial transactions made on or through this website are subject to our Billing and Payment Policy

    All products purchased on this website are subject to refund or exchange only in accordance with the Refund Policy.

    Menos US Inc. failing or electing not to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

    3. Representations

    All information on or provided by Menos Canada in relation to this website is provided for the sole purpose of promoting the sale and enjoyment of products sold on this website. Menos US Inc. does not guarantee or warrant the accuracy of any information or representations made on this website. Menos US Inc. shall not be held liable for any harm incurred or suffered by any person as a result of reliance on any information or representations made on this website.

    4. Third Party Services, Tools and Links

    “Third-parties” means persons, natural or legal, that are independent of and not associated with Menos US Inc. “Third-party tools” mean any services, applications or programs offered, controlled or owned by third-parties.

    This website uses third-party tools. Menos US Inc. does not make any warranty or guarantee in respect of third-party tools used on or in connection with this website. Menos US Inc. has no control over and cannot be held responsible or liable for the actions of third-parties that may affect you in the course using any third-party tools on this website or in connection with any service offered or product purchased through this website.

    “Third-party websites” means websites controlled, owned or operated by third-parties. “Third-party links” means hyperlinks to third-party websites.

    Third-party links on this website may direct you to third-party websites that are not affiliated with Menos US Inc. Menos US Inc. is not responsible for examining or evaluating the content or accuracy and does not warrant and will not have any liability or responsibility for any third-party tools or websites, or for any other materials, products or services of third-parties. Menos US Inc. is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

    5. User Comments

    Menos US Inc. is not responsible for and cannot be held liable for any comments written or posted on this website by any other person.

    6. Personal Information

    Your submission of personal information through this website is governed by the Privacy Policy.

    7. Prohibitions

    You are prohibited from using this site or its content:

    • for any unlawful purpose;
    • to solicit others to perform or participate in any unlawful acts;
    • to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
    • to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
    • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
    • to submit false or misleading information;
    • to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
    • to collect or track the personal information of others;
    • to spam, phish, pharm, pretext, spider, crawl, or scrape;
    • for any obscene or immoral purpose; or
    • to interfere with or circumvent the security features of this website or any related website, other websites, or the Internet.

    8. Forum Selection and Applicable Law

    You will resolve any claim, cause of action or dispute (“claim”) that you have with Menos US Inc. arising out of or relating to your use of this website; ordering, consuming or otherwise using any products sold on this website; these Terms of Service; or any other interaction with Menos US Inc. exclusively in a provincial court in Ontario, Canada. The law of the province of Ontario governs these Terms and Conditions, as well as any claim that might arise between you and Menos US Inc., without regard to conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Ontario, Canada for purpose of litigating all such claims.

    9. Entire Agreement

    The Terms of Service constitute the entire agreement between you and Menos US Inc. concerning the conditions upon which the services and products on this website are offered, superseding any prior or contemporaneous agreements, communications or proposals, whether oral or written, between you and Menos US Inc. (including, but not limited to, any prior versions of the Terms of Service).