I didn't receive a confirmation email message when I created an account / placed an order.
Possible causes are:
-
The message may have been labeled as junk mail, and automatically trashed or sorted into another folder.
-
The mail filtering settings or anti-malware software on your device may be blocking our email. Please check that you can accept email from: shop@ippodotea.com
-
The email address we have on record for you may not be correct.