Black storefront of Ippodo Tea's flagship store, tearoom and headquarters in Kyoto, Japan with lush cherry blossom trees

I didn't receive a confirmation email message when I created an account / placed an order.

Written on April 17, 2023 (updated on October 08, 2024)

Possible causes are:

  • The message may have been labeled as junk mail, and automatically trashed or sorted into another folder.

  • The mail filtering settings or anti-malware software on your device may be blocking our email. Please check that you can accept email from: shop@ippodotea.com

  • The email address we have on record for you may not be correct.

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