I didn't receive a confirmation email message when I created an account / placed an order.

Written on April 17, 2023

Possible causes are:

The message may have been labeled as junk mail, and automatically trashed or sorted into another folder.
The mail filtering settings or anti-malware software on your device may be blocking our email. Please check that you can accept email from: shop@ippodotea.com
The email address we have on record for you may not be correct.

Latest Blog Posts

Browse all articles

Account Info |

How to Make Foamy, Creamy Matcha

Making matcha with a bright green, smooth layer of foam on top is not just about aesthetics (though we have to admit it does look great on the timeline).

Account Info |

How to Choose a Chawan

The chawan – matcha bowl – has been the standard way to enjoy matcha since it was first brought to Japan over 400 years ago.

Picture of leaves of green tea plant sprouting upwards towards the sun in front of blurred ombre green background

Account Info |

Crafted from tea leaves that were growing in a field only a few days prior, Ippodo’s Shincha is delivered right after harvest. There is only once chance per year to experience its fresh, fleeting character.