General Info
Questions Account Info

Find answers to common questions about our teas, shipping, and utensils.

Black storefront of Ippodo Tea's flagship store, tearoom and headquarters in Kyoto, Japan with lush cherry blossom trees

You can check out as a guest if you prefer. Just enter your information manually on the checkout page, or use the autofill feature of your preferred payment method.

If you register, it will make your purchase next time as easy as logging in with your username. Also, you will have the chance to sign up for our newsletter highlighting special teas and featuring fun ways to enjoy our items.

Since the Ippodo Global Online Shop is a separate registry, we ask you to please register a separate account for the Ippodo USA & Canada Online Shop.

Please reset your password by clicking "Forgot your password?" on the following page.

Please change your account information using the following web page.

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You can check your order history on the following page: