We would like to inform our valued customers that as of December 2024, Ippodo Tea has withdrawn its products from Amazon in the United States. We are not currently selling on Amazon US, and any Ippodo Tea products found there are being sold by unauthorized third-party sellers.
Because we do not oversee their storage or shipping methods, we cannot guarantee the quality or freshness of products purchased through these unauthorized channels. To ensure you enjoy the best possible taste and authenticity, please purchase our products from our official website or authorized retailers.
Please note that this announcement does not apply to Amazon Japan.
If you have any questions or concerns, please contact us through our live chat or email to shop@ippodotea.com
Thank you for your continued support and understanding. We appreciate your cooperation in helping to ensure the highest quality of Ippodo Tea products.
Please contact us as soon as possible via live chat or email to shop@ippodotea.com and provide photographic proof that the items arrived damaged. Please make sure to include photos of the following:
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The damaged item
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The packaging it came in
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The packing slip showing the order number
You can only ship to one recipient per order, so please order separately for each recipient you wish to ship products to. (Sorry for any inconvenience this may cause you.)
Unfortunately, we are not able to redirect orders once items have been dispatched. Please make sure your shipping address is correct.
We do not provide gift wrapping services at IppodoTea.com.
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Gift wrapping is available on the Ippodo Global Online Shop, which also ships to the USA and Canada. Prices and shipping times will vary.
Please visit the Delivery Information page to learn more.
No, products that are not displayed on our online shop cannot be purchased online.
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For all purchases made on this site, IppodoTea.com, we are shipping directly from locations in the United States. The shipping times are faster, and the shipping prices are cheaper than on our Ippodo Global Online Shop.
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We accept additional convenient payment methods on this site: Google Pay, Apple Pay, Shopify Pay, and credit cards.
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Items available are a tailored selection of Ippodo’s most beloved teas and utensils.
