Please contact us as soon as possible via live chat or email to shop@ippodotea.com and provide photographic proof that the items arrived damaged. Please make sure to include photos of the following:
The damaged item
The packaging it came in
The packing slip showing the order number
At the top of the range, in the rich category, we have the rarest, most delectable matcha blends that Ippodo produces.
At Ippodo we often suggest chocolates to pair with teas like matcha, sencha, gyokuro, and bancha. And, occasionally we will feature a tea with a chocolate dessert in a special menu in our tearooms.
